Frequenly Asked Questions - FAQs

General Questions

What services do you offer?
1. We provide a one-stop furnishing solution, including supply and installation of wallpaper, carpet, curtains, blinds, artificial grass or wall plants, laminates and veneers, acoustic panels, upholstery fabric, office furniture, modular cabinet boards, countertops, doors, flooring, and lighting.
Do you offer customized interior solutions?
1. Yes, we tailor our solutions to meet your specific needs, whether it’s for residential, commercial, or office spaces. Our team works closely with you to achieve your desired design and functionality.
How do I get a quote for my project?
1. You can contact us via phone, email, or our website. Provide details about your project, and we will arrange a consultation to understand your requirements before sending a customized quote.
What is the typical timeline for a project?
1. Project timelines vary based on size and complexity. Small projects may take a few days, while larger fit-out projects can take weeks or months. We provide estimated timelines during the consultation phase.
Do you handle both residential and commercial projects?
1. Yes, we cater to both residential and commercial clients, including offices, retail spaces, hotels, and more.
Do you accept projects nationwide?
1. Yes, we cater nationwide clients for both projects and residentials.
Do you offer free interior design?
1. Yes, we offer free design depending on the client's needs and wants.

What types of wallpaper do you offer?
1. We provide a wide range of wallpaper, including vinyl, fabric-backed, textured, and custom-printed options. Our team can help you choose the best fit for your space.
Are your flooring materials durable and easy to maintain?
1. Yes, we offer high-quality flooring solutions such as laminates, engineered wood, vinyl, and carpets that are designed for durability, aesthetics, and easy maintenance.
Do you provide eco-friendly materials?
1. Yes, we have a selection of sustainable and eco-friendly materials, including low-VOC paints, recycled panels, and FSC-certified wood products.
Can I see samples of the materials before making a decision?
1. Absolutely! We can provide material samples upon request so you can assess the quality, texture, and color before finalizing your choice.
Do you provide warranties on your products and services?
1. Yes, we offer warranties on most of our products and installations. Warranty periods vary depending on the product type.

Do you offer installation services?
1. Yes, we have an experienced installation team that ensures precise and professional fittings for all our products.
How do you ensure minimal disruption during installation?
1. We plan and schedule installations to minimize disruptions, especially for office and commercial spaces. We can work after hours or in phases to accommodate your business operations.
Can you remove old flooring, wallpaper, or other existing materials?
1. Yes, we provide removal and disposal services for old materials before installing new ones. This service can be included in your project quote.
Do you offer after-sales support and maintenance services?
1. Yes, we provide maintenance guidance and post-installation support to ensure the longevity of our products.

What payment options do you accept?
1. We accept various payment methods, including bank transfers, credit/debit cards, and corporate checks. Payment terms will be discussed during project confirmation.
Do you require a deposit before starting a project?
1. Yes, we typically require a deposit to secure materials and schedule installation. The remaining balance is payable according to our agreed payment terms.
What happens if there are changes to the project scope after work has begun?
1. Any modifications to the scope will be assessed for feasibility, cost, and timeline impact. We will communicate adjustments before proceeding with additional work.